Delivery and shipping
6.1-– Delivery method
The delivery of your order is ensured by any carrier of our choice.
Any delivery by other means must be the subject of an express request by the Buyer at his own risk and subject to the agreement of the seller.
LES MERVEILLES DE BABELLOU are not responsible for the possible loss of packages by the delivery person chosen by the customer.
When the carrier returns for the reason "NPAI" (does not live at the address indicated), the responsibility of MERVEILLES DE BABELLOU cannot be called into question.
Any new shipment is subject to new shipping costs under the above conditions.
6.2 - Delivery time and transfer of risk
Our general conditions of sale comply with the public order provisions of articles L 216-1 to L 216-6 of the Consumer Code, in their wording resulting from ordinance n ° 2016-301 of March 14, 2016, below. after recalled:
Article L 216-1:
The professional delivers the goods or provides the service on the date or within the time period indicated to the consumer, in accordance with 3 ° of article L. 111-1, unless the parties have agreed otherwise.
In the absence of indication or agreement as to the date of delivery or performance, the professional delivers the goods or performs the service without undue delay and at the latest thirty days after the conclusion of the contract.
Delivery means the transfer to the consumer of physical possession or control of the good.
Article L 216-2:
In the event that the professional fails to fulfill his obligation to deliver the goods or provide the service on the date or at the expiration of the period provided for in the first paragraph of Article L. 216-1 or, failing that, no later than thirty days after the conclusion of the contract, the consumer may terminate the contract, by registered letter with acknowledgment of receipt or in writing on another durable medium, if, after having ordered, under the same terms, the professional to carry out delivery or to provide the service within a reasonable additional time, the latter has not performed within that time.
The contract is considered terminated upon receipt by the professional of the letter or writing informing him of this resolution, unless the professional has performed in the meantime.
The consumer can immediately terminate the contract when the trader refuses to deliver the goods or to provide the service or when he does not fulfill his obligation to deliver the goods or to provide the service on the date or at the expiration of the prescribed period. in the first paragraph of Article L. 216-1 and that this date or this period constitutes for the consumer an essential condition of the contract. This essential condition results from the circumstances surrounding the conclusion of the contract or from an express request of the consumer before the conclusion of the contract.
Article L 216-3:
When the contract is terminated under the conditions provided for in Article L. 216-2, the professional reimburses the consumer for all sums paid, at the latest within fourteen days of the date on which the contract was terminated.
Article L 216-4:
Any risk of loss or damage to the goods is transferred to the consumer when the latter or a third party designated by him, and other than the carrier proposed by the professional, takes physical possession of these goods.
Article L 216-5:
When the consumer entrusts the delivery of the goods to a carrier other than that offered by the professional, the risk of loss or damage to the goods is transferred to the consumer when the goods are handed over to the carrier.
Article L 216-6:
The provisions of this chapter are of public order.
6.3 - Delivery tracking
You are informed by www.lesmerveillesdebabellou.com of the departure of your package by email. In this email, you have the option of following the shipment from the time of acceptance by the carrier until the delivery to your package.
A possible delay in delivery does not give the right to damages from MERVEILLES DE BABELLOU as soon as the latter will provide proof that the non-performance or poor performance is not attributable to it or is due to a case of force. major.
6.4 - Insurance
Given the value of certain items, we automatically add insurance on the mailing. This insurance is offered by the carrier.
In the event of loss, the carrier, on presentation of the invoice, will reimburse us and we can thus reimburse you.
Access our complete general conditions of sale.