Terms and conditions

Preamble

The general terms and conditions apply exclusively to the transactions on products offered by www.lesmerveillesdebabellou.com.

Les Merveilles de Babellou hereby describes the General Terms and Conditions of Sale and use of the company which govern the rights and obligations of the company on its website www.lesmerveillesdebabellou.com.

By clicking “I have read and accept the general terms and conditions of sale”, the user willing to buy on this website (“The Buyer”) states that he has read and understands, and agrees to be bound by the following General Terms and Conditions of Sale (“GTCS”) before placing an order.

The fact that the Buyer does not avail himself at any time of one of these GTCS cannot be construed as a waiver of any of these terms and conditions.

No general or specific term indicated by the Buyer can be incorporated in these GTCS .

1. The company

Les Merveilles de Babellou is a Limited Liability Corporation (French Société à Responsabilité Limitée – SARL) registered in France, which operates sales of designer or anonymous second hand luxury jewelry, clothing and accessories, from the 1920s to the present day.

Les Merveilles de Babellou also offer for sale  a wide choice of antiques – furniture, paintings, sculptures, lighting, art… – in the shops located at Marché Paul Bert at the Paris flea market.

Legal information

Les Merveilles de Babellou

LEGAL FORM  : Société à responsabilité limitée
REGISTERED OFFICE : 10 rue Paul Bert – 93400 Saint Ouen FRANCE
RCS : 493 074 447
SIRET : 49307444700019
SHARE CAPITAL : 89.000,00 EURO
REGISTRATION: 21-12-2006
NATIONALITY : France
CATEGORY:BUSINESS RETAIL ACTIVITY (4789Z)

www.lesmerveillesdebabellou.com
contact@lesmerveillesdebabellou.com

For further information, see the page “Legal notice

2. Eligibility

The Buyer declares he is legally able to contract. He must be of legal age to form a binding contract. He must not be barred from contracting by curatorship, tutorship or any other form of guardianship. Every order made by the Buyer implies the acceptance of the General Condition of Sale and Use.

3. Price

3.1 Product price

All prices are indicated in euros, shipping costs not included.  The Buyer is responsible for any import duties, Goods and Services Tax (GST), Value Added Tax (VAT), and customs fee that apply in his country, and he should find out beforehand.

Our price offers are valid for the duration of the offers and for as long as stocks last. Les Merveilles de Babellou may change prices at any time, but in this case the price invoiced will be the price valid at order time.

3.2 Products property

Les Merveilles de Babellou reserve the right to keep the property of the delivered goods until final payment in principal and interests. The mere delivery of a payment order does not represent a full payment; The above provisions do not preclude the transfer to the buyer of loss or damage risks.

In case a full payment hasn’t been made,  www.lesmerveillesdebabellou.com will be entitled to demand return of the goods. All expnses incurred in this process will be borne by the buyer.

3.3 Promotions

The potential promotions are valid for the duration of the offers and for as long as stocks last (see point 5. of the GTCS)

4. Order

4.1 Order progress

The order is achieved by a series of data entry pages on screen.

4.2 Order registration

By clicking “Order”, you confirm your order and accept all of the above GTCS. You can print and keep a copy of the purchase order displayed.

4.3 Order confirmation

As soon as your order has been registered, an acknowledgement of receipt will be sent to you email address. This will be proof the product is available and will indicate the total amount invoiced, shipping cost included, as well as delivery conditions and terms of payment. This receipt implies acceptance of your order and validates the transaction.

5. Product availability

The product offers on our website are valid as long as the product(s) is (are) available. Each product is unique and can only be substituted by an equivalent product. Since we offer each product online as well as in our two shops, it may happen that for reasons beyond our control (time difference, simultaneous orders…) the product is no longer available when we receive your electronic order.

In case the product is no longer available once you have placed an order, we will inform you within 15 business days and fully refund you at no expense. You also have the possibility to request an exchange by contacting us at contact@lesmerveillesdebabellou.com.

6. Means of payment

6.1 All payments are due on the day the order is placed.

6.2 Payment of your purchase on www.lesmerveillesdebabellou.com can be made by credit card(secured online SSL payment, which is the fastest ans easiest method of payment for a fast delivery, or by bank transfer.

6.3 Payments via our website are secured. We have chosen the SSL Protocol (Secure Socket Layer) to encrypt credit cards coordinates. Every payment by CB, E-Carte bleue, Visa, MasterCard, Maestro, Visa Electron is carried out on a space entirely secured by DV SSL certificate ensured by OVH. 

In order to protect you against any intrusion, we do not keep records of credit card numbers on our servers.

Your bank data capture is encrypted and protected.

6.4 Your credit card account will be debited at the time of the transaction.

7. Delivery

7.1 Delivery costs

Delivery costs are calculated according to destination (zone), at a flat rate regardless of the amount of your purchase:

15€ for France and Europe

35€ for the rest of the world.

The delivery of your purchase is carried out by La Poste (French postal services) by means of Colissimo suivi remise contre signature (registered, signature required)

Please note that the Buyer is responsible for any import duties, Goods and Services Tax (GST), Value Added Tax (VAT), and custom fees.

Payment for these fees cannot be specified by Les Merveilles de Babellou, therefore we invite you to check with competent authorities in your country. It is also the Buyer’s responsibility to ensure that the item can be legally imported into the destination country.

7.2 Delivery time

Delivery will be carried out in a minimum of 5 days, and no later than 45 days, after we have received payment (French Consumer Act art. L. 121-20-3, al 1).

Delivery timeframe, information provided by French Post Office, number of business days after drop-off: 

France Métropolitaine, Corse et Monaco : 48 hours

Indicative timeframe for other destinations :

Outre Mer :  5 to 7 days
Europe : 3 to 5 days
Rest of the world : 5 to 10 days

7.3 Means of delivery

Delivery is carried out by the French postal services (La Poste) by mean of Colissimo suivi remise contre signature (registered, signature required).

If the Buyer requires another mean of delivery, he will make an express request which will have to be accepted by us. This transaction will be made under the sole responsibility of the Buyer.

We will send an email notification including tracking information when your package has shipped. Then click on the link www.laposte.fr/colissimo and enter the parcel number we gave you in our email; the status of your order and any other tracking information will appear.

This tracking information is available for the following destinations:

EU (with the exception of Estonia)

Croatia, Iceland, Norway, Switzerland

South Africa, Israël, Morroco, Tunisia

Brazil, Canada, Usa

Australia, China, South Korea, Japan, Hong Kong, Russia, Singapore.

For all other destinations, tracking doesn’t work beyond French borders.

Failure to respect delivery dates cannot lead to any claim for compensation from Les Merveilles de Babellou as long as we provide proof of non-imputable implementation, or Force Majeure.

Les Merveilles de Babellou shall not be held liable for any loss of parcel if the Buyer chose his own mean of delivery.

Les Merveilles de Babellou shall not be held liable if a parcel is returned for NFTA (Not Found at This Address) reason.

Any new shipment will be subject to new shipping cost at the same conditions.

7.4 Insurance

We insure every shipment. All our packages are secured by La Poste, and insurance cost is added to postal costs. In case of loss, La Poste will reimburse us when presented with the insurance receipt, then we will reimburse you.

8. Refund

8.1 Withdrawal period

In accordance with Consumer Act L. 121-20, the Buyer has 15 clear days running from the day following the delivery to return the product(s) in its original or identical package, and in perfect condition, to the following address:

SARL Les Merveilles de Babellou
10 rue Paul Bert
93400 Saint Ouen France

The client will assume all return costs, and the return conditions (transportation, insurance) must be identical to those of the initial shipment.

8.2 Return conditions 

8.2.1 Return of a product is made easier for you if you send us an email to contact@lesmerveillesdebabellou.com and fill-in our return form.

8.2.2 Not accepting a delivery or withdrawing a parcel cannot be construed as a refund request.

8.2.3 A return after the 15 clear days period will not be accepted as a refund request.

8.3 Commitments in case of a return within the 15 clear days period.

As soon as the product(s) is (are) received by Les Merveilles de Babellou, the Buyer will be reimbursed. It is understood that the product(s) returned at the Buyer’s expense cannot be damaged (they will have to be returned in the same condition they have been shipped to the buyer).

All refunds will occur within 30 days following reception of the goods by Les Merveilles de Babellou.

9. Warranty

Considering the nature of the products we carry, they are sold with no special warranty.

10. Checking the received goods

The Buyer must check the condition of the package and the compliance of the delivered product.

Any claim regarding the visible flaws or the non-compliance of the product must be brought to our attention within 2 business days upon receipt of the goods by the Buyer, by sending an email to contact@lesmerveillesdebabellou.com. This must be done prior to returning the goods. If the buyer fails to send his claim within the requisite time period, the delivered goods will be considered accepted by the client.

11. Responsability

11.1 Our products comply with applicable French regulations.

11.2 Non-contractual photos of our products

The colors of our products as they appear on screen are not a contract. We cannot guarantee that your monitor display of color will be completely accurate. There could be a difference between our product and the picture displayed on our website.

All products displayed on our website are vintage clothing, jewelry or accessories and can be considered as antiques. As such, they are said to be “second hand“, and minor deteriorations such as holes, stains, discolorations….cannot lead to a defect of consent. The majority of our products are cleaned (washed, pressed, etc). Consequently, we cannot be held liable for the condition of our products on our website www.lesmerveillesdebabellou.com.

However, Les Merveilles de Babellou do their best to describe the condition of each product as thoroughly as possible. The condition of each product will be displayed on the invoice in order to avoid any dispute upon receiving the goods.

11.3 Unavailability of a product

Les Merveilles de Babellou will not be held liable for non-delivery in case of unavailability of a product, force majeure, disruption, general or partial strike, specifically postal services strike or transportation/communication strike.

11.4 Indirect damages

Les Merveilles de Babellou will not be held responsible for indirect damages including, but not limited to, loss of business, loss of profits, loss of opportunity or others.

11.5 Hyperlinks redirecting to other websites

Les Merveilles de Babellou are not liable for the content of these websites and discharge themselves from any responsibility if this content contravenes any disposition of the applicable law.

12. Litigation

12.1 Jurisdiction

In case of a difficulty in interpreting or applying these GTCS, the parties will try to resolve them amicably. If they fail in doing so, all disputes will be brought before a French court of competent jurisdiction.

12.2 Applicable law and contractual language

French law applies to all legal relations between www.lesmerveillesdebabellou.com and the Buyer, whether the transaction is concluded for a delivery in France or abroad. The contractual language is French.

www.lesmerveillesdebabellou.com provides the contents of this website in English as well. Should any obscurities, doubt or disagreement arise during the contract period, or at a later point in time regarding the legal interpretation or application of these provisions, in case of doubt, the French version of the GTCS is regarded binding in terms of the law. Therefore, no liability is assumed for the English version.

13. Personal information

All personal information collected when you register are confidential. They are necessary for us to process orders as well as for commercial relationship. We keep them for security reasons and to comply with applicable laws. They can only be transferred to our partners for order processing, according to the GTCS.

In accordance with Data Protection Act (Loi Informatique et Libertés issued on January 6, 1978), you have full right to access, change, delete or oppose your personal information.

You can do so by sending us an email at contact@lesmerveillesdebabellou.com or by sending us a letter with your surname, first name, mailing address, email address and if possible your client identification. Our mailing address is:

SARL LES MERVEILLES DE BABELLOU 10 rue Paul Bert 93400 Saint-Ouen France

14. Modification of GTCS

www.lesmerveillesdebabellou.com reserve the right to adapt or modify the present General Terms and Conditions of Sales at any time. New GTCS will apply to all transactions made after the changes.